Error When Outlook Closed

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  • Eagle 3
    Senior Member
    • Oct 2012
    • 167

    #1

    Error When Outlook Closed

    When Outlook is closed and I make a change on my phone, I get this CompanionLink error displayed in recordchanges.log:

    2 2019-11-12 13:37:36: Abort : Failed to open HH data
    2 2019-11-12 13:37:37: Abort : ClxCheckAbort() returning TRUE, since SyncOk() is FALSE

    Is there anyway to stop this? I have tried turning on and off the Outlook Addin option, but get the same error either way.
    PC: Windows 11, 64 bit
    CompanionLink for Outlook
    Data Manager App: Outlook 365
    Mobile Device: Samsung Galaxy S25 Ultra Thailand;
    Sync Method with CompanionLink: DejaCloud
  • Thomas
    DejaOffice Team Member
    • Dec 2010
    • 3008

    #2
    Eagle,

    I have created a support ticket for this and sent you an email directly.
    - Lead QA

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