DJO synching with 2 PCs: possible?

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  • ProTel-BS
    Senior Member
    • Dec 2010
    • 225

    #1

    DJO synching with 2 PCs: possible?

    Hi,

    I'm using DJO 1.11.7 with a paid and registered version of CL 4044.
    Is it possible to synch DJO with two PCs (one at home and one at work; both Windows XP SP3 and Office 2003) without having lost or duplicate entries?

    Regards
    Arno
    Xiaomi Mi 10t lite with Android 12 (German language)
    CL 11 build 11010
    DJO for Android 4.4.61 (1723)
    Windows 10 Pro 64bit
    Outlook 2019 32bit (classic)
    Sync: USB Packet Mode
    Sync only with one single PC
  • McLion
    Senior Member
    • May 2011
    • 518

    #2
    Basically yes. I have this setup. Work PC is Master, syncing to Android and Android syncs to Home PC which is Slave.
    However, I am still having issues and are still trying to figure out the causes.
    Please post your results as I will too. It might be very helpful.
    Google Pixel, Android 10 German, DJO 4.4.32 (1221)
    Office: Win10 x64, Outlook 365 (v2020, up to date) German, CL Express 7062 --- Local WiFi sync --- manual syncing, daily
    Home: Win10 x64, Outlook 365 (v2020, up to date) German, CL Express 7062 --- Local WiFi sync --- manual syncing, occasionally
    Syncing to native Android contacts (DJO account), not syncing to native Android calendar

    Comment

    • Thomas
      DejaOffice Team Member
      • Dec 2010
      • 3008

      #3
      Originally posted by McLion View Post
      Basically yes. I have this setup. Work PC is Master, syncing to Android and Android syncs to Home PC which is Slave.
      However, I am still having issues and are still trying to figure out the causes.
      Please post your results as I will too. It might be very helpful.
      The best advice I can offer are two things.
      Always use the same sync method on both computers (Think Ghost Busters - Don't Cross the Streams!)
      Only Sync both ways with one PC.
      - Lead QA

      Comment

      • rfs0123
        Junior Member
        • Feb 2011
        • 11

        #4
        I have found that using my office PC as the 'Master' works best. Also have been able to do two way syncs to both computers with Notes & tasks w/o issues. Trying two way with Contacts & Calendar caused many unwanted duplications and deletions.
        Running XP Pro on Office & Windows 7 Pro x64 at home.

        I had also tried copying my office Outlook files to my home PC and syncing to that. Not recommended!!

        Comment

        • MMP
          Member
          • Jul 2011
          • 36

          #5
          I don't understand this. If your work PC is the "Master," and the home PC the "Slave," what happens when you create a new record or modify a pre-existing one in the slave? Will a subsequent sync with the master wipe them out?

          Also, Thomas, I am confused by your explanation. When you say "use the same sync method on both computers," are you referring to the direction of the syncs, or to the actual transmission of data (USB vs. wi-fi)?

          My issue is: I need to sync my Atrix with both PCs, home and work. All 3 devices (Outlook on home PC, Outlook on work PC and Atrix) should be in sync. All 3 devices are liable to generating new data (i.e. I do a lot of work on my work Outlook, but I may add new records later on at home Outlook, and there's always the possibility that I may add or delete something on the Atrix while "in transit.")

          It looks like the "Applications" window in the "Outlook Settings" section of CompanionLink is the crucial battlefield. What should be the "Included Applications," "Primary Database" and "Conflicts" settings for this entire menage-a-trois nightmare to work?

          God, I miss my old Palm TX / Chapura KeySuite combo...
          Windows 8.1 - Office 365/Outlook 2013 - Nokia Lumia 1020

          Comment

          • Thomas
            DejaOffice Team Member
            • Dec 2010
            • 3008

            #6
            Originally posted by MMP View Post
            I don't understand this. If your work PC is the "Master," and the home PC the "Slave," what happens when you create a new record or modify a pre-existing one in the slave? Will a subsequent sync with the master wipe them out?

            Also, Thomas, I am confused by your explanation. When you say "use the same sync method on both computers," are you referring to the direction of the syncs, or to the actual transmission of data (USB vs. wi-fi)?

            My issue is: I need to sync my Atrix with both PCs, home and work. All 3 devices (Outlook on home PC, Outlook on work PC and Atrix) should be in sync. All 3 devices are liable to generating new data (i.e. I do a lot of work on my work Outlook, but I may add new records later on at home Outlook, and there's always the possibility that I may add or delete something on the Atrix while "in transit.")

            It looks like the "Applications" window in the "Outlook Settings" section of CompanionLink is the crucial battlefield. What should be the "Included Applications," "Primary Database" and "Conflicts" settings for this entire menage-a-trois nightmare to work?

            God, I miss my old Palm TX / Chapura KeySuite combo...
            MMP,

            I was referring to Data transmission method, USB WiFi, Secure Hosted.

            If you have all three devices generating data and doing a two way sync with two computers, I honestly do not recommend this. If you have to do it that way, I highly suggest you take the time to backup you PC data daily on both, and expect to use when things get messy. We are just not there yet and do not claim to be.
            - Lead QA

            Comment

            • RichardW
              Junior Member
              • Aug 2011
              • 3

              #7
              Thomas,

              Is it really true that one cannot sync to 2 PCs and a phone such that all can update? If so, are there plans to provide that ability? Would the pro version help? What kinds of problems are caused by attempting?

              I've been finding that appointments will reflect changed subjects, but their priorities won't change. Similarly, some contacts had to be deleted/edited on both PCs before they stopped "coming back." Also, I may be having some category trouble (not transfering from one PC to the other through the Phone.)

              Can you expand on what the problems are and any workarounds?

              thanks very much.

              rbw

              Comment

              • Thomas
                DejaOffice Team Member
                • Dec 2010
                • 3008

                #8
                Originally posted by RichardW View Post
                Thomas,

                Is it really true that one cannot sync to 2 PCs and a phone such that all can update? If so, are there plans to provide that ability? Would the pro version help? What kinds of problems are caused by attempting?

                I've been finding that appointments will reflect changed subjects, but their priorities won't change. Similarly, some contacts had to be deleted/edited on both PCs before they stopped "coming back." Also, I may be having some category trouble (not transfering from one PC to the other through the Phone.)

                Can you expand on what the problems are and any workarounds?

                thanks very much.

                rbw

                Hi Richard,

                The only limitation I am aware of is that doing a two way sync with 2 PC can be problematic. I usually advise users to pick one PC that is their primary, and Sync both ways with that PC only. Then set up the second PC as Device to PC only. Also keep the build # of CompanionLink matching as well.

                The Category Problems would make sense if you are creating and editing categories on two PC's and expecting the device to manage that in the middle. I always advise people to keep the flow of information in one direction between the PC's.

                Hope this helps.
                - Lead QA

                Comment

                • RichardW
                  Junior Member
                  • Aug 2011
                  • 3

                  #9
                  Originally posted by Thomas View Post
                  Hi Richard,

                  The only limitation I am aware of is that doing a two way sync with 2 PC can be problematic. I usually advise users to pick one PC that is their primary, and Sync both ways with that PC only. Then set up the second PC as Device to PC only. Also keep the build # of CompanionLink matching as well.

                  The Category Problems would make sense if you are creating and editing categories on two PC's and expecting the device to manage that in the middle. I always advise people to keep the flow of information in one direction between the PC's.

                  Hope this helps.
                  Thomas,

                  Thanks for getting back to me.
                  1. I understand that "doing a two way sync with 2 PC can be problematic."
                  2. I understand you advise people to keep info flowing in one direction.
                  3. I am making sure that the build #s match.


                  However I don't want to work that way. I've been using "two way sync with 2 PCs" for about a month on my Droid 3, and before that for a very long time on a succession of Palms and latterly a Blackberry which finally had button failure. To me, the whole point of a PDA/Smartphone is to synch up work laptop, home desktop and device so that all parts of the schedule are integrated. Since I quite often work from home and have to integrate my personal and work activities and travel, how would it be possible to manage and plan all this if I made one of the PCs a "slave?"

                  So, again, I wonder if you do know if Deja Office and CL will ever support 2 way sync w/ 2 PCs?

                  You say 2 way sync with 2 PCs is problematic. How, typically? What kinds of things, other than missing categories, go wrong?

                  Can you tell me the most important problems associated with 2 way sync w/ 2 PCs?

                  I ask because I'm probably going to keep doing 2 way syncing to my 2 PCs unless I have to abandon DejaOffice altogether and surrender to Google synching. I would prefer to know what else might go wrong before it goes wrong.

                  Finally, will the pro version help with reducing the problems?


                  By the way, my priority problem is with tasks, not calendar events. Sorry, my bad.

                  Thanks again for your reply and the support.

                  best regards

                  rbw

                  Comment

                  • Thomas
                    DejaOffice Team Member
                    • Dec 2010
                    • 3008

                    #10
                    Originally posted by RichardW View Post
                    Thomas,

                    Thanks for getting back to me.
                    1. I understand that "doing a two way sync with 2 PC can be problematic."
                    2. I understand you advise people to keep info flowing in one direction.
                    3. I am making sure that the build #s match.


                    However I don't want to work that way. I've been using "two way sync with 2 PCs" for about a month on my Droid 3, and before that for a very long time on a succession of Palms and latterly a Blackberry which finally had button failure. To me, the whole point of a PDA/Smartphone is to synch up work laptop, home desktop and device so that all parts of the schedule are integrated. Since I quite often work from home and have to integrate my personal and work activities and travel, how would it be possible to manage and plan all this if I made one of the PCs a "slave?"

                    So, again, I wonder if you do know if Deja Office and CL will ever support 2 way sync w/ 2 PCs?

                    You say 2 way sync with 2 PCs is problematic. How, typically? What kinds of things, other than missing categories, go wrong?

                    Can you tell me the most important problems associated with 2 way sync w/ 2 PCs?

                    I ask because I'm probably going to keep doing 2 way syncing to my 2 PCs unless I have to abandon DejaOffice altogether and surrender to Google synching. I would prefer to know what else might go wrong before it goes wrong.

                    Finally, will the pro version help with reducing the problems?


                    By the way, my priority problem is with tasks, not calendar events. Sorry, my bad.

                    Thanks again for your reply and the support.

                    best regards

                    rbw
                    RBW,

                    If we could tell you exactly what was going to go wrong, we could fix it.
                    If Pro had the ability to help we would promote it that way.
                    Some users have problems with data integrity, and most don't.
                    The issues reported have been unique and intermittent.
                    Duplicate data, very long syncs, stuff like that.

                    If you do it, Backup your PC Data on a regular basis.
                    - Lead QA

                    Comment

                    • MMP
                      Member
                      • Jul 2011
                      • 36

                      #11
                      Richard, I also find myself trying to keep office and home PCs AND my Android phone in sync. The PC software is Outlook 2003. I also have recurring problems, sometimes created by the very dynamic of the process, sometimes by DJO's tendency to have SD card mount/unmount issues that totally mess up some of the syncs and force me to reload the phone occasionally, or backup and clear all of my data in one of the Outlooks and "refill" the software again, etc. Yes, it was simpler with the Palm/Outlook/Chapura KeySuite combination, except that a Palm TX is not a smartphone and Key Suite is a less powerful data-handling software than the CompanionLink/DejaOffice combo.

                      One thing that comes in handy, though, and I strongly recommend because you will find yourself using it recurringly, is a trustworthy duplication removal add-in for your Outlook. I use MapiLabs' Duplicates Remover for Outlook, which does the job quite well. It is neither expensive nor cheap, although its main problem is that you can only install it in one of your PCs -- unless you dish out more cash for a 2nd license.
                      Windows 8.1 - Office 365/Outlook 2013 - Nokia Lumia 1020

                      Comment

                      • McLion
                        Senior Member
                        • May 2011
                        • 518

                        #12
                        Though I am syncing the home PC in one direction only, I still have issues with this 2nd PC. Calendar Categories that are coming correct from the office PC to my Android, but do sync only partially from my Android to the 2nd PC, just to name one issue.

                        I would be happy if the 2nd PC would work for one way syncing at least.

                        I used a WM device with Active sync for many years and did sync both-ways with both PC with no issues - after some issues at first, to be honest.
                        Google Pixel, Android 10 German, DJO 4.4.32 (1221)
                        Office: Win10 x64, Outlook 365 (v2020, up to date) German, CL Express 7062 --- Local WiFi sync --- manual syncing, daily
                        Home: Win10 x64, Outlook 365 (v2020, up to date) German, CL Express 7062 --- Local WiFi sync --- manual syncing, occasionally
                        Syncing to native Android contacts (DJO account), not syncing to native Android calendar

                        Comment

                        • twsarch
                          Junior Member
                          • Aug 2011
                          • 2

                          #13
                          I have been syncing with a palm and 3 computers for years and am looking to replace that functionality with my new android phone. I needed a 3rd party app on the PCs (pocket mirror) to make it work with 3 computers. I was told by the companionlink sales department this was possible. where they wrong?

                          Comment

                          • McLion
                            Senior Member
                            • May 2011
                            • 518

                            #14
                            Well, I have contacted CL support as well before buying the product. And yes, they said it does work, which it obviously does not.
                            Currently, I'd be happy it would sync correctly with one PC (see my other thread just openend).
                            I'l look into the 2 PC thing later, when it works with one.
                            Last edited by McLion; 08-16-2011, 11:21 AM.
                            Google Pixel, Android 10 German, DJO 4.4.32 (1221)
                            Office: Win10 x64, Outlook 365 (v2020, up to date) German, CL Express 7062 --- Local WiFi sync --- manual syncing, daily
                            Home: Win10 x64, Outlook 365 (v2020, up to date) German, CL Express 7062 --- Local WiFi sync --- manual syncing, occasionally
                            Syncing to native Android contacts (DJO account), not syncing to native Android calendar

                            Comment

                            • laurentdjo
                              Senior Member
                              • Jul 2010
                              • 389

                              #15
                              Hi,

                              I am in the same configuration for a while, needing a full 2-ways sync of 2 PC using one Android device, and there are remaining bugs, unfortunately.
                              I have opened issues about syncing with 2 PC ; I'll try to revive them...
                              - DJO deletes the -91d events when syncing with 2 PC
                              - DJO does not sync notes content when syncing with 2 PC
                              - DJO appointment title modification in Android when syncing with 2 PC
                              - DJO does not sync deleted appointments when syncing with 2 PC

                              With such a 2-ways sync feature, DJO will be undoubtedly the best synchronizer on the market, but not totally yet.
                              Since 2010, many enhancements have been made on the product that is really nice today.

                              Regards.

                              Comment

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