More than one identical field name = no field Sync in Outlook

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  • klau
    Member
    • Jan 2011
    • 41

    #1

    More than one identical field name = no field Sync in Outlook

    I just discovered that if there's two fields with the same name, Companion Outlook Sync will not sync the latest one.

    I found this when:

    1.) adding a phone number to the native phone contacts under a field name called "Mobile" even though the contact already had a field named "Mobile". (so now there are two fields named "Mobile"
    2.) Syncing the native contacts with DejaContacts via "read android data"
    3.) Syncing back to Outlook with CompanionLink

    The 2nd "mobile" field was not synced to any field in Outlook.

    There should be a better solution to this rather than leaving orphaned fields. People have to be aware when certain fields are not synced.

    This leads to dangerous data lost, in case the phone is lost, users won't realize that not all information is synced to Outlook, and data is permanently lost.
    Device: Samsung Galaxy S3 i747m
    DJ Version: 2.2.11
    Companion Link: 5.0, Build 5040
    Sync with: Outlook 2007
    Android OS: ICS 4.0.4
    Sync settings:
    Deja Contacts sync to Phone Account ENABLED. (the Google Account does not sync online)
    Deja Calendar sync to Google Account DISABLED.
  • Thomas
    DejaOffice Team Member
    • Dec 2010
    • 3008

    #2
    Originally posted by klau View Post
    I just discovered that if there's two fields with the same name, Companion Outlook Sync will not sync the latest one.

    I found this when:

    1.) adding a phone number to the native phone contacts under a field name called "Mobile" even though the contact already had a field named "Mobile". (so now there are two fields named "Mobile"
    2.) Syncing the native contacts with DejaContacts via "read android data"
    3.) Syncing back to Outlook with CompanionLink

    The 2nd "mobile" field was not synced to any field in Outlook.

    There should be a better solution to this rather than leaving orphaned fields. People have to be aware when certain fields are not synced.

    This leads to dangerous data lost, in case the phone is lost, users won't realize that not all information is synced to Outlook, and data is permanently lost.
    Hello klau,

    I am OOTO today and just checking the forums remotely. I have sent myself an email to remind me to look into this for you on Monday when I am back in the office.
    I will try to reproduce this in house. If that is possible I will request the dev team investigate a fix.

    Thanks for reporting this.
    - Lead QA

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