Scrambled contact data

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  • Peter Adye
    Junior Member
    • Aug 2011
    • 2
    #1

    Scrambled contact data

    I have been using Deja Office for months, in conjunction with Companionlink to synch with MS Outlook, and apart from the known issues on recurring calendar entries etc., it has worked reasonably well. All of a sudden it scrambled all my contact data, mixing up e-mail addresses, phone numbers a total mess.
    I have spent hours trying to recover my Outlook data (now done) and have tried to synch again with the phone (HTC Desire HD), HTC People is fine, but Deja office is still a mess -- help please!
    Tags: None
    • McLion
      Senior Member
      • May 2011
      • 518
      #2
      If data is OK in OL, did you try 'Purge and Reload' in CL?
      It clears out the device and reloads all data from OL.
      Google Pixel, Android 10 German, DJO 4.4.32 (1221)
      Office: Win10 x64, Outlook 365 (v2020, up to date) German, CL Express 7062 --- Local WiFi sync --- manual syncing, daily
      Home: Win10 x64, Outlook 365 (v2020, up to date) German, CL Express 7062 --- Local WiFi sync --- manual syncing, occasionally
      Syncing to native Android contacts (DJO account), not syncing to native Android calendar

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        • Peter Adye
          Junior Member
          • Aug 2011
          • 2
          #3
          I tried purge and reload, but it stopped half way hough and I had to froce a close -- old data seemed to have come back to phone records.

          Have just fixed it -- deleted all contacts in deja office and then did the purge and reload and it seems okay now.
          Last edited by Peter Adye; 08-25-2011, 05:51 AM.

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