Deleted calendar items on DJO still present in Outlook (randomly)

[jlc]

Hello Belinda.
Do you have a timetable ?
Regards

Hey Everyone -

We're aware of this issue - and we're working on a solution. For right now, you can enable a Reread of the PC - we understand this isn't an efficient solution and don't intend for it to be, but it will force CompanionLink to pick up the deletions & make sure they are removed from the device.

We'll update this thread with more information soon.

-Belinda

[MG111]

Anything new regarding this topic?

Michael

[laurentdjo]

Hi Belinda, the deletion is not working with the last version. Thanks to continue the work around that subject. regards.

XP&7 FR / Outlook 2010 / DJO 2.2.9 + CLP 5.0.5036 / Samsung Galaxy S2 + Android 4.0.3 / DejaConnect USB + 90 days back + sync both ways + sync deletions + sync alarms + cleared records + native Android contacts sync but no Google Calendar sync

[laurentdjo]

Hi, when I delete an appointment in DJO, the appointment is not deleted in Outlook and moreover is recreated in DJO ! When I delete an appointment in Outlook, the deletion is not made in DJO. Regards.

XP&7 FR / Outlook 2010 / DJO 2.2.9 + CLP 5.0.5036 / Samsung Galaxy S2 + Android 4.0.3 / DejaConnect USB + 90 days back + sync both ways + sync deletions + sync alarms + cleared records + native Android contacts sync but no Google Calendar sync

[laurentdjo]

Tonight, I have deleted 10 appointments in my Outlook and nothing was synced to Android. Bad when trying to sync with 2 PCs. Hope a fix. Regards.

[MG111]

Hallo, Belinda? Anyone from DO? ..

Michael

[Maryhbrock]

I'd like to add that I am experiencing the same problems. I spoke yesterday to tech support after paying for the yearly support, and this bug was not mentioned. After years of using Outlook and having to tether my Blackberry to sync...but NEVER having problems, I'd like to think that this isn't that hard to fix.

[Belinda]

Everyone -

We are still working on a resolution for this issue. If you are using DejaConnect there is a work around: Open CompanionLink and click on Options > Uncheck Optimized Update sync.

I will be sure to come back to this thread & update when we have more information.

-Belinda

[laurentdjo]

The fact is "Uncheck Optimized Update sync" is far slower !!! Thanks to dig for a solution.

[jlc]

Hello
As I already mentionned, unchecking "optimized update sync" doesn't work better...
jlc

[laurentdjo]

I agree : I have tried... And it's sometimes so much slower. A good deletion process is the only way. L.

[MG111]

Hello
As I already mentionned, unchecking "optimized update sync" doesn't work better...
jlc

same problem (still) here ...

Michael

[Thomas]

same problem (still) here ...

Michael

After Selecting Reread the problem persists?

[MG111]

A reread of both sides works, but it can't be set as "default".

Michael

[laurentdjo]

Yes, a reread of both sides works, but it is a pain to do every day !