DO 2.3.0 BETA (352) contacts list view crashes

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  • ProTel-BS
    Senior Member
    • Dec 2010
    • 225

    #1

    DO 2.3.0 BETA (352) contacts list view crashes

    -fixed an issue where the contacts list view ran very slowly for some users
    I can't scroll the list view, when scrolling at the right side of the screen, there where I should scroll through the letters, after several tries suddenly the screen goes black and a few seconds later my smartphone reboots.

    Went back to version 2.2.11

    Regards
    Arno
    Xiaomi Mi 10t lite with Android 12 (German language)
    CL 11 build 11010
    DJO for Android 4.4.61 (1723)
    Windows 10 Pro 64bit
    Outlook 2019 32bit (classic)
    Sync: USB Packet Mode
    Sync only with one single PC
  • ProTel-BS
    Senior Member
    • Dec 2010
    • 225

    #2
    No reply? Why?
    Can anybody check this?


    Regards
    Arno
    Xiaomi Mi 10t lite with Android 12 (German language)
    CL 11 build 11010
    DJO for Android 4.4.61 (1723)
    Windows 10 Pro 64bit
    Outlook 2019 32bit (classic)
    Sync: USB Packet Mode
    Sync only with one single PC

    Comment

    • McLion
      Senior Member
      • May 2011
      • 518

      #3
      Just checked ... works as designed on my device.
      Google Pixel, Android 10 German, DJO 4.4.32 (1221)
      Office: Win10 x64, Outlook 365 (v2020, up to date) German, CL Express 7062 --- Local WiFi sync --- manual syncing, daily
      Home: Win10 x64, Outlook 365 (v2020, up to date) German, CL Express 7062 --- Local WiFi sync --- manual syncing, occasionally
      Syncing to native Android contacts (DJO account), not syncing to native Android calendar

      Comment

      • Eagle 3
        Senior Member
        • Oct 2012
        • 167

        #4
        I have the same problem on my Samsung Note 2. However it doesn't reboot, I get the message, "Unfortunately, DejaOffice has stopped." I tap "OK" and it returns to the Home screen.
        PC: Windows 11, 64 bit
        CompanionLink for Outlook
        Data Manager App: Outlook 365
        Mobile Device: Samsung Galaxy S25 Ultra Thailand;
        Sync Method with CompanionLink: DejaCloud

        Comment

        • Belinda
          DejaOffice Team Member
          • Dec 2010
          • 222

          #5
          Originally posted by ProTel-BS View Post
          I can't scroll the list view, when scrolling at the right side of the screen, there where I should scroll through the letters, after several tries suddenly the screen goes black and a few seconds later my smartphone reboots.

          Went back to version 2.2.11

          Regards
          Arno
          Hi Arno -

          We had a user email the DejaOffice support box & report this, as well - but when we loaded their database onto the same device, we couldn't reproduce the crash.

          Any more details you can provide about this issue, the better chance we'll have of figuring out what is going on. A few quesitons:

          -Does this happen consistently, 100% of the time?
          -When you scroll down the right side, do you see the letters (ABC etc) ?
          -Does this happen after a sync with the PC? Or, can it happen any time?
          -How many contact records do you have, approximately?

          If you want to send me that information via a Private Message, that would be best.

          -Belinda

          Comment

          • Eagle 3
            Senior Member
            • Oct 2012
            • 167

            #6
            PM sent....
            PC: Windows 11, 64 bit
            CompanionLink for Outlook
            Data Manager App: Outlook 365
            Mobile Device: Samsung Galaxy S25 Ultra Thailand;
            Sync Method with CompanionLink: DejaCloud

            Comment

            • ProTel-BS
              Senior Member
              • Dec 2010
              • 225

              #7
              For the moment I can't reproduce this with latest version 2.3.1 (367).
              So seems to be o.k.

              Regards
              Arno
              Xiaomi Mi 10t lite with Android 12 (German language)
              CL 11 build 11010
              DJO for Android 4.4.61 (1723)
              Windows 10 Pro 64bit
              Outlook 2019 32bit (classic)
              Sync: USB Packet Mode
              Sync only with one single PC

              Comment

              • Eagle 3
                Senior Member
                • Oct 2012
                • 167

                #8
                It's working for me too with version 2.3.1.
                PC: Windows 11, 64 bit
                CompanionLink for Outlook
                Data Manager App: Outlook 365
                Mobile Device: Samsung Galaxy S25 Ultra Thailand;
                Sync Method with CompanionLink: DejaCloud

                Comment

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