'Category limit reached' during sync, but never got them before.

[tbessie]

Hi all...

So, after some years of using an Android <-> Palm Desktop 4 sync on my Windows XP laptop, I upgraded my laptop to Windows 7 x64.

I installed Palm Desktop 6.2 on it, and synced (via Bluetooth) my Palm TX's data back to Palm Desktop 6.2.

Then I installed CompanionLink Pro on the new system, and synced to DejaOffice (WiFi sync). I synced one-way (PalmDesktop->Android) for Contacts and Calendar, and two-way sync for Tasks and Memos.

This time - for the first time - I got the message "Category limit reached". I never got this in the previous setup, but it's happening here.

On my phone, a large number of my Memos had their categories wiped. The categories still exist in DejaOffice, but anything over the 13 or so maximum categories allowed seemed to have been removed from these Memos (and some Tasks, I believe; possibly some Contacts and Calendar items).

I'm curious why this would happen in this setup, but not in the previous setup. Is category syncing different when the Palm Desktop version is 6.2 as opposed to 4? Anyone else have this happen to them?

- Tim

[tbessie]

Anyone have an answer to this? I would think that ideal behavior in this situation, at least, is that categories on the phone should be left alone and not wiped. Opinions?

- Tim

[Hook]

Anyone have an answer to this? I would think that ideal behavior in this situation, at least, is that categories on the phone should be left alone and not wiped. Opinions?

- Tim

Let's see. I don't use Palm Desktop. Never used 6.2.2. I don't have Windows 7 x64. I don't use wifi sync. And I'm still usung Gingerbread. I don't think I'll be much help. My favorite culprit in the lot would be PD 6. That really sounds like a Palm category limit thing and I've heard horrid things about Access's version of Palm Desktop and its limitations, but again, no experience with it to know.

[tbessie]

Let's see. I don't use Palm Desktop. Never used 6.2.2. I don't have Windows 7 x64. I don't use wifi sync. And I'm still usung Gingerbread. I don't think I'll be much help. My favorite culprit in the lot would be PD 6. That really sounds like a Palm category limit thing and I've heard horrid things about Access's version of Palm Desktop and its limitations, but again, no experience with it to know.

Thanks for your input anyway, Hook! :-)

Yes, there's definitely a 13-category limit (15, but 2 are reserved); but in previous Palm Desktop versions, this overwriting didn't happen. Might be Access's code, as you say.

I've been trying to move all my data to Outlook on my older setup (Windows XP Pro, Palm Desktop 4); I kept hitting little snags, things like CompanionLink syncing the first phone number of a given type it finds, even if that entry is blank (which makes no sense; there should at least be an "ignore blank fields" checkbox or something). Lots of other things too - I did a bunch of experiments, taking notes, and will post them here (or in the Outlook DJO forum) eventually. These are all things that CompanionLink/DJO folks should have in their FAQs, given the amount of experience they have with it, but they don't seem to've.

Some of the syncing behavior has been explained here, some in email to me, but there's no central repository of it, unfortunately.

Anyway, thanks again - you are one of the few folks like me who keeps trying these various ways of playing with data in older formats, so it's nice when you chime in. :-)

- Tim