email shows 3 times

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  • ssu11321
    Member
    • Nov 2010
    • 36

    #1

    email shows 3 times

    Using Dejaoffice 2.5.2. The contact email when looking at the summary information for the contact shows 3 times, once under email and twice under "other"
    When I edit the contact I do not see where the "other" is coming from and want it removed.
  • DJOCTO
    Senior Member
    • Apr 2010
    • 2386

    #2
    We are checking on this... Not sure if we know what it is showing...

    Comment

    • ssu11321
      Member
      • Nov 2010
      • 36

      #3
      email 3 times

      choose contact from contact list in dejaoffice
      see their email and name top left
      then below in order:
      category
      email: (email same as above)
      mobile:
      other: - the email is repeated here again

      where does this other come from - there is no other when I go to edit

      Comment

      • Belinda
        DejaOffice Team Member
        • Dec 2010
        • 222

        #4
        Originally posted by ssu11321 View Post
        choose contact from contact list in dejaoffice
        see their email and name top left
        then below in order:
        category
        email: (email same as above)
        mobile:
        other: - the email is repeated here again

        where does this other come from - there is no other when I go to edit
        Hello ssu11321 -

        We're not seeing this problem on our end - please answer these questions:

        -Do you see this problem for all records?
        -What PC application do you sync with, if any?
        -How do you sync?
        -What build of CompanionLink are you using?

        Finally, if you tap to edit a record & change something (anything) about it, then save - does this resolve the issue? Whether or not you see this happen will give us a clue about the nature of the problem.

        -Belinda

        Comment

        • DJOCTO
          Senior Member
          • Apr 2010
          • 2386

          #5
          Originally posted by ssu11321 View Post
          other: - the email is repeated here again
          In DejaOffice "Other" is a phone field. If there is an email here, it is coming from a sync source.

          To edit it, choose the "Phone number" section of the contact edit screen.

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