Can't sync the deletion of an instance of a recurring appointment

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  • sjamie
    Senior Member
    • Nov 2011
    • 240

    #1

    Can't sync the deletion of an instance of a recurring appointment

    Currently, I'm using DJO 2.5.9. If I have a daily recurring appointment and I delete that appointment on a given day, that single day deletion is not being synced back to Outlook. In other words, that deleted appointment still shows in Outlook on that day.

    Any suggestions? Has this problem been addressed in the 3.1.1 beta?
    Mobile Device: OnePlus 5
    Android Version: 8.1
    DJO Version: 4.4.14 (build 1104)
    CompanionLink Build: 8024
    Syncing with: Outlook 2010
    Sync Method: DejaCloud Sync
    Android Contacts Sync Account: DejaOffice
    Computer OS: Windows 7 (64-Bit)
  • Sean
    Member
    • Dec 2012
    • 71

    #2
    Originally posted by sjamie View Post
    Currently, I'm using DJO 2.5.9. If I have a daily recurring appointment and I delete that appointment on a given day, that single day deletion is not being synced back to Outlook. In other words, that deleted appointment still shows in Outlook on that day.

    Any suggestions? Has this problem been addressed in the 3.1.1 beta?
    I am not able to immediately reproduce this problem on DJO 2.5.9. Do you currently have Optimized Update Sync checked in the Options Menu of Companionlink? If so uncheck it and complete another sync.

    Let me know if the issue continues.

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    • DejaSamsung
      Member
      • Apr 2014
      • 64

      #3
      What I do is if the problem is Android-Outlook, I press the Option to reread Android data.

      If the problem is Outlook-Android, I press the option to reread Outlook.

      That usually works.

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