Why are spaces removed from phone numbers when sync'd?

[tbessie]

I may have asked this before, tho' can't remember.

I'm syncing with CompanionLink Pro from Outlook to Android.

On the Outlook side, phone numbers look like this: (123) 123-1234
On DejaOffice, they look like this: (123)123-1234

Why is the space removed during sync?
How can I stop that from happening?
Also, once fixing, how can I change them to include the spaces in DejaOffice?

(I notice that there is Android Formatting and No Formatting values for phone number format - is that what controls this? Does Android Formatting remove spaces after area codes?)

- Tim

[Thomas]

Tim,

We are testing this internally. I will let you know what we find.

[Eagle 3]

I have spaces in the phone numbers in DejaOffice. In CompanionLink, I have US formatting turned off. I tried turning it on and then the spaces were removed. So, turn if off to preserve the spaces.

[tbessie]

I have spaces in the phone numbers in DejaOffice. In CompanionLink, I have US formatting turned off. I tried turning it on and then the spaces were removed. So, turn if off to preserve the spaces.

Thanks! Yeah, that fixed it! (I had to force "Reread Outlook" to make it take that format). I'll keep that setting on.

It's probably that in a prior installation of CompanionLink, I had that setting, but in the new one (I rebuilt my computer and reinstalled Windows), I didn't set it. :-/

- Tim