Email addresses not transferring from Outlook to Deja Contacts via Companion Link

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  • Nina A
    Junior Member
    • Sep 2023
    • 1

    #1

    Email addresses not transferring from Outlook to Deja Contacts via Companion Link

    I've never posted to a forum and I am NOT a technical person so I may not be describing this correctly. I've used Companion Link to transfer Outlook contacts to Deja Cloud which then transfers the data to Deja Contacts on my S23 phone. A few days ago, the email addresses stopped transferring. Tech support spent quite a bit of time looking at my computer but no luck. I have the latest version of Deja Office and Companion Link.

    Has anyone else run into this problem? If so, was it resolved? At this point, I cannot send emails from my phone since the addresses aren't transferring.

    Thanks.
  • Thomas
    DejaOffice Team Member
    • Dec 2010
    • 3008

    #2
    Nina,

    We are still working on this, the tech should be reaching back out shortly.
    - Lead QA

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