3.1.3: contact photos don't synch

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  • GrandWazoo
    Junior Member
    • Apr 2012
    • 24

    #1

    3.1.3: contact photos don't synch

    I did a factory reset of my phone and re-installed DJO fresh.

    However, none of my contact photos in Outlook came across to DJO when I synched.
    I set "purge contacts on Android before synch" synched again, and they still didn't come across.

    I made small text changes to the notes of a few contacts, and synched, and the photos STILL didn't come across.

    Any ideas?

    Thanks!
    (2014-10-18) CompanionLink for Outlook v6.0.0.0 build 6030
    DJO 3.1.3 build 651
    DejaConnect ADB 9/05/2012 build 113

    Sync via DejaConnect USB
    Sync with native contacts, but not with native calendar, via "DejaOffice" contact account

    Win7 Pro 64-bit, with Outlook 2013
    Samsung Galaxy s4 SCH-i545 Verizon Wireless
    Android version 4.4.2
  • GrandWazoo
    Junior Member
    • Apr 2012
    • 24

    #2
    CLO Settings / Advanced / Field Mapping / Note and Picture / Include picture field : is set

    I checked the box to synch contact subfolders

    I wrote an Outlook macro to detach and re-attach the contact photos

    Still -- no contact photos are showing up over on the Android side.
    (2014-10-18) CompanionLink for Outlook v6.0.0.0 build 6030
    DJO 3.1.3 build 651
    DejaConnect ADB 9/05/2012 build 113

    Sync via DejaConnect USB
    Sync with native contacts, but not with native calendar, via "DejaOffice" contact account

    Win7 Pro 64-bit, with Outlook 2013
    Samsung Galaxy s4 SCH-i545 Verizon Wireless
    Android version 4.4.2

    Comment

    • GrandWazoo
      Junior Member
      • Apr 2012
      • 24

      #3
      RESOLUTION:

      My laptop runs a corporate build of Win7, and apparently some security aspects have been locked down.

      Running Outlook, and CompanionLink, with Administrator authority, has resolved the problem.

      fyi, see: http://www.ehow.com/how_8273134_run-...windows-7.html

      Thanks to Chris L in support for all your help!
      (2014-10-18) CompanionLink for Outlook v6.0.0.0 build 6030
      DJO 3.1.3 build 651
      DejaConnect ADB 9/05/2012 build 113

      Sync via DejaConnect USB
      Sync with native contacts, but not with native calendar, via "DejaOffice" contact account

      Win7 Pro 64-bit, with Outlook 2013
      Samsung Galaxy s4 SCH-i545 Verizon Wireless
      Android version 4.4.2

      Comment

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