Could not locate database

[vjw]

Please help! I started DejaOffice as usual, and got the message "DejaOffice could not locate your database". What's happening? Have I lost all my notes, calendar and memos? I have a Samsung S20 5G, model SM-G981V. I've never had this happen before. My options are Exit, Try Again, Create new database. Exit and Try again don't work. I've restarted my phone twice. I really don't want to lose my data. It indicates that there is a backup from 2 days ago, but I can't find it. Am desparate for help. I searched on the forum, but haven't found a solution. The companionlink sync doesn't show any data. Thank you.

[Thomas]

V,

We have created a support ticket for this and emailed you directly.