Need help - Palm and Android are out of sync

[marjoryb98]

I've gotten my databases, well, out of sync again. In the summer I have to do USB syncs, and in the winter can do WiFi (which is easier). I'm ready to get it back to WiFi, and as usual have messed it up. A lot of my calendar items match, while some are in both but have different times or dates. Some might have been deleted on one side, but I haven't checked that. Possibly I made changes in the evening yesterday in the phone, after the last PC sync, and then some in the PC before syncing this morning. It was set to sync both ways, records in either synced, and I think not to reread either (does that get unchecked after a sync? it's not checked right now).
Given all that, how do I get them to match again? I dread going through everything I have there, but perhaps that's the only solution?
My best guess is to be sure I'm happy with what's in Palm, then set it to Sync Palm to Android, Records deleted in either synchronized, and Reread Palm. More drastic would be to save a copy from the phone (just in case) and set the sync to to Wipe calendar on Android before sync.

[Thomas]

Marjory,

Yes the Rereads would get unchecked after one sync. You could try a Reread of both sides the Android and Palm (or just Reread Palm if the records are good here, or Android if the records are better there), this double checks all records on both sides. If there is a conflict (the record has been changed on both sides, it would take the latest change).

You can backup the phone database in the Settings > Logging and Support Settings > Backup Database. Then set the sync Palm to Android and wipe the Android Calendar before sync. We would have the backup just in case.

Our version 11 does have a new USB Packet Sync option which we think is an improved USB sync method, it works a little more like wifi in how it updates data,.

[marjoryb98]

Thanks - I'll give it a try this afternoon

[marjoryb98]

I don't see where Logging and Support Settings is. Under Applications, there are the choices of which way to sync each of the 4 sections, and whether to wipe each of them on Android before sync. Also Deletion preferences, and whether to check Reread Palm or Android or Optimized Update Sync. I have Build 10046.

[marjoryb98]

Success! Did just Palm to Android, and wiped Calendar on Android before sync; also did Reread Palm. Thanks again!