Contacts Not Syncing

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  • rjbinney
    Senior Member
    • Jun 2010
    • 209
    #1

    Contacts Not Syncing

    I just had to do a like-for-like replacement on my phone, and I cannot get the DJO Contacts to move to my new device.

    Palm Desktop 4.1.4
    DJO 4.1.7 (925)
    Windows 10
    CL 7026
    Android 6.0.1
    Local Wi-Fi Sync.

    Have tried "PD to Android"/ Wipe Contacts on Android Before Sync pre- and post- reboot, and nothin'.
    Dan: You're gonna need to get someone to fix my computer.
    Kim: What's wrong with it?
    Dan: It's in several pieces on my floor.
    Tags: None
    • Chris L
      Member
      • Oct 2014
      • 88
      #2
      Hello rjbinney,

      For this issue, please open a ticket with our support team via the following link: http://www.dejaoffice.com/support.html

        Comment

        • rjbinney
          Senior Member
          • Jun 2010
          • 209
          #3
          Originally posted by Chris L View Post
          Hello rjbinney,

          For this issue, please open a ticket with our support team via the following link: http://www.dejaoffice.com/support.html
          It's in the queue.
          Dan: You're gonna need to get someone to fix my computer.
          Kim: What's wrong with it?
          Dan: It's in several pieces on my floor.

            Comment

            • rjbinney
              Senior Member
              • Jun 2010
              • 209
              #4
              What's the backlog on tickets?
              Dan: You're gonna need to get someone to fix my computer.
              Kim: What's wrong with it?
              Dan: It's in several pieces on my floor.

                Comment

                • DJOCTO
                  Senior Member
                  • Apr 2010
                  • 2386
                  #5
                  This week is longer than most. I'm sorry about the delay. Our lead QA is on vacation, and 3 out of 6 techs were out sick yesterday. We are almost back to normal today. I'll ping Chris on your ticket.

                    Comment

                    • rjbinney
                      Senior Member
                      • Jun 2010
                      • 209
                      #6
                      Is there anything I can try in the meantime? I haven't had my address book in a week and it's killing me...
                      Dan: You're gonna need to get someone to fix my computer.
                      Kim: What's wrong with it?
                      Dan: It's in several pieces on my floor.

                        Comment

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