Unable to restore backup

[Venky]

I copied the companionlink.db file from my Google Nexus 6P(Nougat 7.1.1) to my PC. When I copied this database file to my new Oneplus 3T(Nougat 7.1.1), the Deja Office Ap is nt reading the database file......I am getinng to see a blank screen.....unable to see the memos, contacts etc from my copied database.

Please help!! I have a lot of important data stored in Deja Memos and I desperately want to get it restored.

[DJOCTO]

Venky welcome to the forum.

I apologize for the late reply. Please contact support@dejaoffice.com for help.

On your new phone, check to see if there is more than one storage volume. It may be that DejaOffice is looking in a specific place. Usually the "Phone" volume.

We can help. But not here on the forum. Please contact support.