Telephone Number

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • danmichsr@gmail.com
    Junior Member
    • Dec 2018
    • 4

    #1

    Telephone Number

    I have one person in my contacts with a standard looking telephone number (xxx)123-1234
    When I try to send that to MESSENGER it sends it as {xxx}123-1234
    And that doesn't work
    I have 120 contacts and they all work except that one. The number is correct.
  • DJOCTO
    Senior Member
    • Apr 2010
    • 2386

    #2
    danmichsr welcome to the forum.

    Do you meain the Android Messenger app? (I.e. 3rd party app in play store - facebook?)

    When you dial it from DJOA does it do the same conversion?

    There's nothing in DejaOffice that converts the phone number that I know of. Contact tech support suppor@dejaoffice.com for further investigation.

    Comment

    • danmichsr@gmail.com
      Junior Member
      • Dec 2018
      • 4

      #3
      Yes Android Messenger. I did notice that Microsoft Outlook 2007 originally had the phone entered ad { } instead of ( ) but I corrected that and synced with companion. Both Dejaoffice and Microsoft Outlook read right but transfer to Messenget with the { }.. Thanks for the reply..

      Comment

      • Thomas
        DejaOffice Team Member
        • Dec 2010
        • 3008

        #4
        Dan,

        Are you able dial that number directly from DejaOffice? If so, we can try a clear and reload of the Native Android contacts fresh from DejaContacts.
        - Lead QA

        Comment

        • DJOCTO
          Senior Member
          • Apr 2010
          • 2386

          #5
          I have a guess here. Check your Native Android Contact list for the same contact. I'm guessing that MESSENGER is looking it up in Native, and getting the { } from there...

          Comment

          • danmichsr@gmail.com
            Junior Member
            • Dec 2018
            • 4

            #6
            The STDs. Contact that came with my Samsung Galaxy S8+ doesnt have any contacts in it. I have deleted that contact rebooted phone. Added Donald Duck with the same number and get the same results. All my contacts in Deja show as (###)123-1234 but that number shows up as (###) 123-1234 with the added space. I can dial the number direct and it works. Not sure how to dial within Deja. Maybe something to do with Facebook? I show that person listed on my FB twice. Will delete both of them if I can.

            Comment

            Working...