Synchronization did not finish

[danielf]

SOLVED

Cloud was down.

[nmike59]

Hi,

I am using Windows 10 with Outlook 2016 and DejaCloud. Everything was working fine until today. When trying to synchronize from my PC, I am receiving the message:
"Synchronization did not finish". I have tried to reboot to reinstall the program but it doesn't help.

Any ideas please?
Thank you for your help.

Daniel

I have the same issue. Phone won't sync either. Cloud is down.

[danielf]

I have the same issue. Phone won't sync either. Cloud is down.

Yes I saw it. But it works again.
Daniel

[DJOCTO]

Ok. We made a small change in the cloud sync server yesterday. Somehow that affected a few people. I have reverted the change and we are going to investigate.

I apologize for the problem.

Try now - it should be fixed.

[Thomas]

Daniel and Mike,

We have made one further adjustment, are you able to sync currently or has the "Sync did not finish" message returned?