Caller ID

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  • comptuter
    Senior Member
    • Dec 2012
    • 116

    #1

    Caller ID

    When I update an existing contact with an additional phone number, the Contact Name does not display in the phone app. Use DJO Caller I'D is checked in Settings. I have verified that the new phone number is in DJO Contact.

    Thanks
    Galaxy Note 8 GT-N5110 3.1.2 Android 4.4.2
    Galaxy Tab S2 Android 6.0.1 DJO 4.3.1
    Galaxy Note 10+ SM-N975U Android 9 DUO 4.4.29 (1186)
  • Thomas
    DejaOffice Team Member
    • Dec 2010
    • 3008

    #2
    Computer,

    For a DejaOffice contact to display in the phone contacts, the "Native Contact Sync" would need to be enabled. The DJO Caller ID would only show the contact in DejaOffice and give a DejaOffice Caller ID when the called. Are you wanting to use the Android Caller ID or the DejaOffice Caller ID exclusively? DejaOffice caller ID would only work on Incoming calls, not Text Message ID or the Recent Calls list.
    - Lead QA

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    • comptuter
      Senior Member
      • Dec 2012
      • 116

      #3
      I tried 'sync with Android Contacts" and nothing changed. I then tried "reread all native data next sync", after that I reentered the phone numbers and they showed up in the phone app.

      Thanks
      Galaxy Note 8 GT-N5110 3.1.2 Android 4.4.2
      Galaxy Tab S2 Android 6.0.1 DJO 4.3.1
      Galaxy Note 10+ SM-N975U Android 9 DUO 4.4.29 (1186)

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