Deja Contacts wont sync with Android Contacts

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  • JKFC
    Junior Member
    • Jun 2010
    • 4

    #1

    Deja Contacts wont sync with Android Contacts

    I have been trying to sync my contacts from my palm desktop to Deja Contacts to Andriod Contacts. I managed to get all of the contacts from desktop to Deja, but only some of them sync to Andriod Contacts, and none of the catagories sync at all. I have purged and reloaded several times. Please help.
  • Eric
    DejaOffice Team Member
    • Apr 2010
    • 226

    #2
    Hi JKFC! In DejaOffice, tap "Settings", then "Sync Settings", and make sure that "Sync with Android Contacts App" is checked, but that "Sync selected categories with Android Contacts App" is not checked. Then run a "Read Android Data" sync from DejaOffice. Does this help?

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    • JKFC
      Junior Member
      • Jun 2010
      • 4

      #3
      i did manage to get them to sync, but then as soon as the phone syncs with gmail everything gets wiped out again. I tried to stop it from syncing with gmail, but it does it anyway. I'm so frustrated!

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      • DJOCTO
        Senior Member
        • Apr 2010
        • 2386

        #4
        A lot of it has to do with record counts.

        What exact phone do you have?

        I have an Android 2.2 phone. On my phone I can go to Android Contacts. Tap Menu. Select "Accounts". Uncheck "Auto-Sync". That's all.

        Under "Manage Accounts" it will say "Sync is Off".

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        • JKFC
          Junior Member
          • Jun 2010
          • 4

          #5
          I have the HTC Evo. I turned off auto sync, but it seems to have synced anyway. Why does it erase contacts, instead of actually syncing? Is there anyway to export a backup of dejacontacts to my sd card?

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          • Eric
            DejaOffice Team Member
            • Apr 2010
            • 226

            #6
            Now that the auto-sync to Google is turned off, I'd recommend trying another sync with CompanionLink, but this time instead of running a purge and reload sync, try a reread sync. From the CompanionLink Setup "Options" drop-down menu you can choose the "Reread PC Data on next Sync" option. This should resend your Palm Desktop contacts to your Android. I wouldn't expect that they'd get wiped out again.

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