Deleted appointment keeps alarming

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  • Ninetrees
    Member
    • Nov 2011
    • 41

    #1

    Deleted appointment keeps alarming

    I created an appointment that had no end date. When I decided that I no longer needed it, I deleted it. But it still creates an alarm every day on my iTouch.
    Windows 11
    Palm 4.1.4
    CompanionLink Build 9050
    Android 12
    DejaOffice 4.4.61.1717

    Mobile Device: Samsung Note 10+
    Sync Method: USB
  • Thomas
    DejaOffice Team Member
    • Dec 2010
    • 3008

    #2
    Originally posted by Ninetrees View Post
    I created an appointment that had no end date. When I decided that I no longer needed it, I deleted it. But it still creates an alarm every day on my iTouch.
    Ninetrees,

    This was a problem in the past because iOS used to store alarms in a Database that is not editable.
    What version of iOS is installed on your device? THis may be a new problem or related to an older known iOS bug.

    I would suggest deleting the event in Palm Desktop and Purging the Calendar data in DejaOffice.

    1. Open CompanionLink Setup and click the gear next to the Palm Desktop Setting.
    2. Go the the Applications tab.
    3. In the Calendar Sync settings check the "Wipe Calendar on Apple Device before Sync" check box.
    4. Sync your Device. This will completely reload the calendar form the PC to the Apple device.

    Best
    - Lead QA

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