Date of birth changes between DejaContact and Contacts iPhone

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  • PhW
    Junior Member
    • Sep 2010
    • 17

    #1

    Date of birth changes between DejaContact and Contacts iPhone

    Almost all the dates of birth of my contacts change (1 day earlier) in my iPhone contacts and Calender vs Act! and DejaContacts (both are correct).

    Where is the problem ? What is the solution ?

    PhW
  • Thomas
    DejaOffice Team Member
    • Dec 2010
    • 3008

    #2
    Originally posted by PhW View Post
    Almost all the dates of birth of my contacts change (1 day earlier) in my iPhone contacts and Calender vs Act! and DejaContacts (both are correct).

    Where is the problem ? What is the solution ?

    PhW
    phW

    Thanks for posting. I can answer that question for you if you look at my signature file and enter the info requested in it.
    Thanks
    - Lead QA

    Comment

    • PhW
      Junior Member
      • Sep 2010
      • 17

      #3
      Mobile Device: iPhone 4
      OS 5.1.1
      DejaOffice 1.3.2
      Companion Link Build 5028
      ACT! Premium 2011 Version 13.1.111.0, Hotfix 1
      Outlook 2003 SP3
      Wifi sync

      Comment

      • Thomas
        DejaOffice Team Member
        • Dec 2010
        • 3008

        #4
        Originally posted by PhW View Post
        Mobile Device: iPhone 4
        OS 5.1.1
        DejaOffice 1.3.2
        Companion Link Build 5028
        ACT! Premium 2011 Version 13.1.111.0, Hotfix 1
        Outlook 2003 SP3
        Wifi sync
        Phw,

        There is a very good chance that DejaOffice 1.3.3 will fix the date sync issue. It has been posted to Apple for submission and should be available any day now.
        If that does not resolve the issue see my notes and questions below:

        In general CompanionLink does not Sync Birthday records in ACT!
        So I am a little confused.
        Have you changed field mapping or are you doing a sync from Outlook?

        I notice you have two PC Data managers listed. (ACT! and Outlook)
        Can you elaborate exactly how both ACT! and Outlook are configured to Sync with your Apple Device?
        - Lead QA

        Comment

        • PhW
          Junior Member
          • Sep 2010
          • 17

          #5
          Ok. I am looking forward to the 1.3.3 version.

          In the "Affectation des champs" in CompanionLink "divers" (miscellanous) there is the field "Anniversaire" (birthday) which I linked with "Date de naissance" (date of birht) in Act.

          I only sync Act with DejaOffice (no sync with Outlook). My iPhone "contacts" are not sync with Outlook but updated via DejaOffice.

          Best regards

          Comment

          • Thomas
            DejaOffice Team Member
            • Dec 2010
            • 3008

            #6
            Originally posted by PhW View Post
            Ok. I am looking forward to the 1.3.3 version.

            In the "Affectation des champs" in CompanionLink "divers" (miscellanous) there is the field "Anniversaire" (birthday) which I linked with "Date de naissance" (date of birht) in Act.

            I only sync Act with DejaOffice (no sync with Outlook). My iPhone "contacts" are not sync with Outlook but updated via DejaOffice.

            Best regards
            phW,

            This should be fixed in DejaOffice 1.3.3.

            Best
            - Lead QA

            Comment

            • Thomas
              DejaOffice Team Member
              • Dec 2010
              • 3008

              #7
              Originally posted by Thomas View Post
              phW,

              This should be fixed in DejaOffice 1.3.3.

              Best
              DejaOffice 1.3.3 is in the App Store and available for immediate download.
              - Lead QA

              Comment

              • PhW
                Junior Member
                • Sep 2010
                • 17

                #8
                I downloaded DejeOffice 1.3.3 and CompanionLink Build 5030. I wiped Contacts before sync the problem is not solved

                Comment

                • PhW
                  Junior Member
                  • Sep 2010
                  • 17

                  #9
                  What is the solution ?

                  Comment

                  • Thomas
                    DejaOffice Team Member
                    • Dec 2010
                    • 3008

                    #10
                    Originally posted by PhW View Post
                    What is the solution ?
                    phW,

                    Please submit a ticket to support@companionlink.com

                    We will have one of our support agents try to troubleshoot this and or get a log file to determine a solution.
                    - Lead QA

                    Comment

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