Duplicate data

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  • Juan Gabriel
    Junior Member
    • Apr 2013
    • 1

    #1

    Duplicate data

    Good night I have an iPhone and iPad I synchronize them by dejacloud having duplicate data. How can I eliminate this duplication thanks
  • Thomas
    DejaOffice Team Member
    • Dec 2010
    • 3008

    #2
    Hello Juan,

    If you are Syncing DejaOffice with your Native Apple Calendar this may be the reason for the duplicates.
    Please turn off all Apple Calendar Sync services in your Apple Device. Most customers have iCloud Calendar Sync service turned on when they install DejaOffice.

    To remove duplicate records in DejaCalendar follow these steps:
    1. Open COmpanionLink on your PC Desktop.
    2. Click the advanced settings button.
    3. Select the Applications tab.
    4. Click the "Wipe Calendar on Apple device before Sync" option.
    5. Sync the device again

    Best
    - Lead QA

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