DejaOffice / Companion Link 5 for Palm will not sync with IPhone

[hrpoth]

Please help!

I have been using this software for years and never had this problem. I tried to sync and got this error: Unable to connect to DejaOffice. Please verify IP address in Companion Link.

I verify my IP address each time before I sync. I am using Companion Link 5 for Palm Desktop.

My phone is connected to the network, as is my computer.

There was a windows update recently since I did a sync last.

Any thoughts??

[Sean]

hrpoth-

Have you attempted shutting the app down completely then starting it up again? This can often resolve an issue like you describe.

I recommend the steps from the guide below to attempt to resolve this. Let us know if the issue continues and we'll open a support ticket for you.

http://www.companionlink.com/support/kb/ERSP_iPhone,_iPad,_iOS_CompanionLink_Wi-Fi_Sync_Troubleshooting_steps_for_DejaOffice_WiFi

[hrpoth]

Thanks! That worked and I am back!