Outlook to new iPhone 6 not syncing calendar or complete contacts, notes, etc.

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  • elysepatrice
    Member
    • Nov 2010
    • 40

    #1

    Outlook to new iPhone 6 not syncing calendar or complete contacts, notes, etc.

    I am switching from Android to iPhone 6, and so I sync'd my Android to Outlook to get my latest calendar and contact info updated. Then I attempted to sync Outlook to my new iPhone 6. It connected fine, and seemed to be doing what it was supposed to be doing, but turns out it did not sync any calendar events, and only a handful of contacts. Help?

    I am running CompanionLink build 5048, and my DJO is v. 1.7.9. Windows 8.1, Outlook 2003.
    Apple iPhone 6s
    DJO for iOS v. 1.10.0, sync via wi-fi
    CompanionLink for Outlook v. 7012
    Outlook 2016
    Windows 10
  • Ben
    DejaOffice Team
    • Jul 2010
    • 160

    #2
    elysepatrice - Try a reread in CompanionLink, which will let CompanionLink know that it needs to resend the Outlook records to the new device. To do this, open CompanionLink and choose Options -> Reread Outlook Data on next sync, then run a synchronization.

    Comment

    • DJOCTO
      Senior Member
      • Apr 2010
      • 2386

      #3
      elysepatrice - also check your folder settings on the PC. One easy way to check is to add a record on the device, then sync to the PC. If it appears where you expect, then your folder setting is not correct. If it does not appear, then check your other folders for it.

      Comment

      • elysepatrice
        Member
        • Nov 2010
        • 40

        #4
        Success!!! Thank you so much!
        Apple iPhone 6s
        DJO for iOS v. 1.10.0, sync via wi-fi
        CompanionLink for Outlook v. 7012
        Outlook 2016
        Windows 10

        Comment

        • elysepatrice
          Member
          • Nov 2010
          • 40

          #5
          Oookay! I recently upgraded Outlook to 2013, and I am now running the DJO version 1.8.5 and my calendar events are not syncing to Outlook. Not all, anyway. A few have, but they appear to be repeating ones only, such as the holiday I scheduled out this last month. My notes have synced fine, as have my contacts. But my calendar remains empty. Help please?
          Apple iPhone 6s
          DJO for iOS v. 1.10.0, sync via wi-fi
          CompanionLink for Outlook v. 7012
          Outlook 2016
          Windows 10

          Comment

          • DJOCTO
            Senior Member
            • Apr 2010
            • 2386

            #6
            elysepatrice, call tech support on this (503)243-5200 hours 7am-4pm Pacific Time. They can help you out quickly. Or email support@companionlink.com.

            A call would be better because they can ask you a few questions.

            Comment

            • elysepatrice
              Member
              • Nov 2010
              • 40

              #7
              Thanks, I will call today!
              Apple iPhone 6s
              DJO for iOS v. 1.10.0, sync via wi-fi
              CompanionLink for Outlook v. 7012
              Outlook 2016
              Windows 10

              Comment

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