Hi --
I'm a flummoxed ex-user.
BACKSTORY:
I'm a long-term Outlook user - very dependent on it to organize my life!
Some months ago (June '14) I downloaded & installed DejaOffice and CompanionLink (purchased).
After some initial confusions resolved by the staff, it seemed to be running as needed and expected.
Having long-used a Blackberry, I'm accustomed to 2-way syncing.
On the first few passes, I was very pleased with the syncing with my Outlook.
THEN I noticed that some of my appointments were being duplicated, some deleted.
Some contacts were duplicated, and at least one (of a close friend) was deleted.
Wherewith I uninstalled both DJO and CL and began to clean up the mess (8/'14).
Continuing to like the concepts, I've now recovered to the point that I'm very tentatively exploring another go at DJO/CL, but with some sort of counseling from those of you who are experienced. Both DJO/CL and iOS have had subsequent updates, which may be relevang.
QUESTION: had I configured DJO/CL "incorrectly"? What should I do if I try a reinstall?
thanks/gene --
I'm a flummoxed ex-user.
BACKSTORY:
I'm a long-term Outlook user - very dependent on it to organize my life!
Some months ago (June '14) I downloaded & installed DejaOffice and CompanionLink (purchased).
After some initial confusions resolved by the staff, it seemed to be running as needed and expected.
Having long-used a Blackberry, I'm accustomed to 2-way syncing.
On the first few passes, I was very pleased with the syncing with my Outlook.
THEN I noticed that some of my appointments were being duplicated, some deleted.
Some contacts were duplicated, and at least one (of a close friend) was deleted.
Wherewith I uninstalled both DJO and CL and began to clean up the mess (8/'14).
Continuing to like the concepts, I've now recovered to the point that I'm very tentatively exploring another go at DJO/CL, but with some sort of counseling from those of you who are experienced. Both DJO/CL and iOS have had subsequent updates, which may be relevang.
QUESTION: had I configured DJO/CL "incorrectly"? What should I do if I try a reinstall?
thanks/gene --


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