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If you have a repeating event in the calendar on a PC (Outlook) and make changes to a single one of these occurrences (like deleting it) this modification is not shown in the DejaCal calendar after synchronizing. All occurrences of the original event shows up.
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erikl,
I sent this to my developer. Here is his response:
> Delete exceptions work fine for me from OL to DJOI. Can we get more info from the user, or just have them submit a support ticket? Useful info would be:
> * What sync method?
> * Are they syncing with native calendar? If so, what type of native account?
> * What recurrence pattern does the event have?
> * Does it happen for just one event, or for any recurring event?
To submit a support ticket email support@dejaoffice.com -
I have been in contact with support. I have obtained a Beta version of CompanionLink (Build 7026). I have done some testing.
It did not seem as if the upgrade of CompanionLink by itself did solve the problem, but after removing the checkmark for "Options -> Optimized update sync" in CompanionLink and doing a sync all occurrences appear correct, also the modified or deleted ones.
I think removing that option is "the trick" that did it.
I will keep an eye on it in the time to come.Comment
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Oh, yeah. Darn optimized sync.
With Optimized sync deletes are moved once a day. But because of a bug in Outlook, they are not moved at the time of deletion. The bug is easy to see. Make a record, then delete it. It moves to the deleted item folder. But check the "Modify" Date/time, it fails to note the time of the delete.
The optimized sync works off Modify Date/Time. Because Outlook doesn't updated it, we had to find a daily sweep which finds them.
Optimized sync does work faster - about 10 times faster. But for many people, non-optimized (full sweep) is fast enough.Comment
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Thanks for the explanation.
Regarding synchronization speed, you are right. I have not registered any significant change here.Comment
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