Act! - Clearing (not erasing) Meetings, tasks, etc

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  • Starbuck
    Junior Member
    • Jun 2010
    • 6

    #16
    I still can't even get it to sync with the wireless WIFI sync. Not sure what is wrong.

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    • catbird
      Junior Member
      • Jun 2010
      • 5

      #17
      Eric -

      Let me bring you up to date. I never allow my gmail acct to update Google. It is disabled in account syncs.

      I just re-ran the test you suggested last time. I notice that when I edit a calendat entry by longpress on the subject field - the subject field always opens empty. However, when I then select edit from the DejaOff menus - the subject field is populated and I enter added text there. After syncing - the added text still does not transfer to Act, but the added text remains in the event subject field if I tap the event in the DejaOff calendar Today view.

      Is that clear?

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      • Eric
        DejaOffice Team Member
        • Apr 2010
        • 226

        #18
        Sorry catbird, it's not quite clear for me yet. When I try to edit a calendar event from DejaCalendar, the subject field is always populated like I would expect. Could you walk me through, from the DejaOffice main screen, the steps you're taking (what you're tapping, etc.)?

        It's very odd that your changes had been syncing to ACT!, but now they're not. Maybe there's been a change in your CompanionLink settings? You may want to contact CompanionLink tech support about the sync.

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        • Eric
          DejaOffice Team Member
          • Apr 2010
          • 226

          #19
          Starbuck, what kind of problem are you seeing with your Wi-Fi sync? Are you getting an error message?

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          • Starbuck
            Junior Member
            • Jun 2010
            • 6

            #20
            It just doesn't sync. Not sure why.

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            • Eric
              DejaOffice Team Member
              • Apr 2010
              • 226

              #21
              Starbuck, you might want to give CompanionLink tech support a call so that they can take a look at the sync with you.

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              • catbird
                Junior Member
                • Jun 2010
                • 5

                #22
                Apologies to all for not updating this thread in real time -- I forgot -- oops. The syncing of completed tasks/calendar events from Droid to Act is resolved. I did not have the settings properly configured. The phone side was not set to "sync with Android Contacts app". Eric - sorry I didn't post this earlier. Everything is working A-OK.

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