Reinstall on new PC

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  • danielf
    Member
    • Nov 2010
    • 94
    #1

    Reinstall on new PC

    Hi,

    I have been using CompanionLink for many years to synchronize my PC (Windows and Outlook 2019) with my Android device and everything works seamlessly.
    I have recently changed my PC and now I need to synchronize Outlook and Android on my fresh new PC.
    What is the best procedure to do this?
    After reinstalling CompanionLink on a new PC, do I need to synchronize for the first time (One-way - Outlook to device)?
    Thanks for help,

    Daniel



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    • Thomas
      DejaOffice Team Member
      • Dec 2010
      • 3008
      #2
      Daniel,

      If the old Phone still has data on it, and Outlook data is best on the new PC, I would recommend Wiping and Reloading the Android on the first sync. You can find these options in the Settings of CompanionLink > Advanced in the bottom left then find the Applications tab. On the right enable each of the Wipe options. Return to the main menu and Sync. This will be a One Way sync for the first one and after one sync completes, the Wipes will automatically uncheck.
      - Lead QA

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        • danielf
          Member
          • Nov 2010
          • 94
          #3
          Originally posted by Thomas View Post
          Daniel,

          If the old Phone still has data on it, and Outlook data is best on the new PC, I would recommend Wiping and Reloading the Android on the first sync. You can find these options in the Settings of CompanionLink > Advanced in the bottom left then find the Applications tab. On the right enable each of the Wipe options. Return to the main menu and Sync. This will be a One Way sync for the first one and after one sync completes, the Wipes will automatically uncheck.
          Thank you Thomas

            Comment

            • danielf
              Member
              • Nov 2010
              • 94
              #4
              Hi,
              I have reinstalled and synchronized Outlook with DejaOffice, but unfortunately, DejaOffice CRM changed my phone format and removed most of my leading zeros.

              Any help please?
              Thank you,
              Daniel

                Comment

                • Thomas
                  DejaOffice Team Member
                  • Dec 2010
                  • 3008
                  #5
                  Daniel

                  On the PC in CompanionLink Settings > Advanced > At the top find the Phone Format Tab. Make sure Clear Leading 0 is not checked. If it was uncheck it, under the Applications tab, in the bottom left put a check in Reread Outlook. Run another sync, then check the mobile data.
                  - Lead QA

                    Comment

                    • danielf
                      Member
                      • Nov 2010
                      • 94
                      #6
                      Originally posted by Thomas View Post
                      Daniel

                      On the PC in CompanionLink Settings > Advanced > At the top find the Phone Format Tab. Make sure Clear Leading 0 is not checked. If it was uncheck it, under the Applications tab, in the bottom left put a check in Reread Outlook. Run another sync, then check the mobile data.
                      Hi Thomas,
                      Thank you for your reply.
                      It was already unchecked. I tried all the different possibilities, and it worked.
                      Daniel

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