Deleted calendar items on DJO still present in Outlook (randomly)

[Belinda]

Reread sync is necessary for deletions to sync

Everyone -

Thanks for your patience on this issue. CompanionLink has been updated to address this; please install the latest inhouse version and let me know if you're still seeing the problem.

https://www.companionlink.com/inhouse

-Belinda

[MG111]

Belinda,

is the beta the same as companionlink.exe 9/5/2012 build 5040?

Michael

[Belinda]

Belinda,

is the beta the same as companionlink.exe 9/5/2012 build 5040?

Michael

Yes, it is.

Have you tried the new build? Deletions are working correctly for us here - so we're eager for feedback.

[Maryhbrock]

Now, I'm frankly angry about this issue. I'm back at my desk after showing up at a doctor's appointment that I deleted and which reappeared on my phone. Had to take the child out of school, drive 20 minutes to get there, just to be reminded "gently" that we had rescheduled the appointment.

This can't be that hard to fix. Blackberry did it correctly for me for 10 years.

[Belinda]

Now, I'm frankly angry about this issue. I'm back at my desk after showing up at a doctor's appointment that I deleted and which reappeared on my phone. Had to take the child out of school, drive 20 minutes to get there, just to be reminded "gently" that we had rescheduled the appointment.

This can't be that hard to fix. Blackberry did it correctly for me for 10 years.

Maryhbrock -

What build of CompanionLink are you using? What version of DejaOffice? What type of device, and sync? Please direct message me so we can discuss these details & work on getting this resolved.

[laurentdjo]

Hi, since I'm using the CLP 5.0.5040, the deletions are not working (as before), but the appointments also are sometimes not synced !?!!! It happens when I modify only the subject of a calendar appointments : sometimes, the modification is not synced with Android. This is a new syncing bug. Laurent.

XP&7 FR / Outlook 2010 / DJO 2.2.11 + CLP 5.0.5040 / Samsung Galaxy S2 + Android 4.0.3 / DejaConnect USB + 90 days back + sync both ways + sync deletions + sync alarms + cleared records + native Android contacts sync but no Google Calendar sync

[wptski]

I just edited the the subject on a seven day reoccurring event and sync'd it. It deleted the whole event on that day in DJO only. This worked in the past although I remember having an issue with it, exactly what I can't remember.

[Belinda]

I just edited the the subject on a seven day reoccurring event and sync'd it. It deleted the whole event on that day in DJO only. This worked in the past although I remember having an issue with it, exactly what I can't remember.

Hello -

Can you message me directly and let me know the details of this event, so we can try to reproduce here in house?

Thanks -

-Belinda

[wptski]

PM has been sent.

[laurentdjo]

The pb is still there...

XP&7 FR / Outlook 2010 / DJO 2.2.11 + CLP 5.0.5040 / Samsung Galaxy S2 + Android 4.0.3 / DejaConnect USB + 90 days back + sync both ways + sync deletions + sync alarms + cleared records + native Android contacts sync but no Google Calendar sync

[laurentdjo]

Is DejaOffice v2.3.0 (352) adds the deletion process ?

XP&7 FR / Outlook 2010 / DJO 2.2.11 + CLP 5.0.5044 / Samsung Galaxy S2 + Android 4.0.3 / DejaConnect USB + 90 days back + sync both ways + sync deletions + sync alarms + cleared records + native Android contacts sync but no Google Calendar sync

[McLion]

If you mean deleting contacts and/or events from native android db, then yes ... or what are you looking for?

[laurentdjo]

I do not mean deleting from DJO to Android native DB, but the sync between DJO and Outlook with CLP for the deletions.
Currently, when I delete an appointment in Outlook, the deletion is not synced to DJO by CLP, and the DJO item can reappear inside Outlook (always with a full sync !).
This is really boring...
Regards.

[McLion]

OK. This works on my setup. Must be a bug then, that appears with your device/configuration.

[laurentdjo]

We have rather different settings :
XP&7 FR / Outlook 2010 / DJO 2.2.11 + CLP 5.0.5044 / Samsung Galaxy S2 + Android 4.0.3 / DejaConnect USB + 90 days back + sync both ways + sync deletions + sync alarms + cleared records + native Android contacts sync but no Google Calendar sync