Trust Matters – Why ‘Responsible’ AI-Powered CRM Will Define the Next Decade of Customer Loyalty
The Automation Dividend And Its Double-Edged Sword Artificial intelligence is no longer the preserve of Silicon Valley giants. Sales managers in mid-market firms, real-estate brokers working from cafés, and even solo founders juggling multiple hats now rely on AI-driven customer-relationship-management (CRM) software to prioritize leads and schedule follow-ups. The upside is substantial: McKinsey’s latest survey … Read more
